If the property manager is not responding to your calls, the only way you'll be able to further
contact them is through the mail.
Where did you send your rent payment to?
That address will be your starting point.
Send your complaints and request to that address with a certified letter with proof of service.
However, if the manager won't respond to you by phone, they probably won't respond to you by mail either.
In my opinion, if you want to get out of there quickly, I would use an Attorney.
If money is problem, search for free legal service to expedite this.
An Attorney would be able to handle this matter quicker if you're unable to to locate the property manager yourself.
Note: I am not an Attorney, and recommend contacting an Attorney.
Be Prepared with the complaints against your Landlord.
Take photos of every deficiency you have described,
make a written list of all the problems,
plus all the written documentation you
received including the lease,
and consider an Attorney to resolve this for you.
You may be entitled damages if the company misrepresented what they were offering you,
but that's only a guess on my part.
Wish I could help more,
Joe Trometer
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